Making Cities Smarter: Designing Interactive Urban Applications

Foreword by Dan Hill p.6, Preface p.10, 01. Prologue: A Brief Introduction to Smart Cities and City Apps p.15, Smart Cities and Smart Citizens p.16, Defining City Apps p.25, The Urban Experience p.34, Design Frameworks for Smart Cities and City Apps p.45, 02. Understanding the Urban Experience p.57, Understanding Design Situations p.58, Users, Citizens, and Other Stakeholders p.63, The Physical Context p.68, Gathering Data about Urban Experiences p.76, Identifying Solutions p.83, Principles for Understanding the Urban Experience p.89, 03. Designing the Digital Experience p.93, Getting the Right Design p.94, Sketching Urban Experiences p.96, Designing the Urban User Interfacep.103, Material Fidelity p.115, Integrating the Physical and Digital User Interface p.,122, Designing for Failure p.130, Designing for Citizens p.137, Principles for Designing Digital Experiences p.145, 04. Prototyping City Apps p.151, The Complexity of Prototyping Smart Cities p.152, From Sketch to Working Model p.156, choosing the Right Prototype p.156, Preparing Prototypes for Public Space p.171, Testing Prototypes p.180, Principles for Prototyping City Apps p.191, 05. Deploying City Apps p.195, From the Workbench into the Wild p.196, Preparing the Launch p.198, Planning the Life and Death of City Apps p.206, Principles for Deploying City Apps p.214, 06. Epilogue: The Road Ahead p.219, Where and How to Start p.220, Beyond City Apps p.226, The Road Ahead p.231, References p.233